Contact Us
Our dedicated support team is available to assist with account inquiries, gameplay questions, payment concerns, and responsible gaming resources. We maintain strict compliance with Canadian gaming regulations and prioritize player protection across all communications channels.
Communication Channels & Support Options
Multiple contact methods ensure you reach our team through your preferred channel. Response times vary by method, with live chat offering immediate assistance during business hours.
| Channel | Contact Details | Availability |
|---|---|---|
| Email Support | [email protected] | 24/7 (Response within 24 hours) |
| Live Chat | Available on website | Monday-Friday, 9AM-10PM EST |
| Phone Support | 1-888-742-5629 | Monday-Friday, 10AM-9PM EST |
Before Contacting Support
Please prepare the following information to expedite resolution:
- Your registered account username or email address
- Specific issue description with relevant dates
- Transaction IDs for payment-related inquiries
- Screenshots supporting technical problems
- Any previous correspondence reference numbers
Last updated: January 22, 2026